Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Taiyona Matthews

Taiyona Matthews

March 28, 2025

5  out of  5
rating by Taiyona Matthews
"Definitely appreciate You😊"
We responded:
"Thank you so much, Taiyona! I'm really happy to know you appreciate our service. If you have any questions or need assistance in the future, feel free to reach out. 😊"
Profile photo of Lance Wetzel

Lance Wetzel

March 28, 2025

5  out of  5
rating by Lance Wetzel
"First time I actually felt like I had an insurance agent who was working for me instead of themselves. Highly recommend this Agent."
We responded:
"Thank you, Lance, for sharing your experience! I'm glad to know that you felt supported and valued. Your recommendation means a lot to us. If you ever have any questions or need assistance, feel free to reach out."
Profile photo of Sheila Richerson

Sheila Richerson

March 28, 2025

5  out of  5
rating by Sheila Richerson
"Answered every question with examples. Very knowledgeable and friendly."
We responded:
"Hi, Sheila! We’re glad we could provide clear answers and helpful examples to make things easier for you. Making sure you have the right information is always our goal. Thank you for providing your feedback!"
Profile photo of rocker4811

rocker4811

March 28, 2025

5  out of  5
rating by rocker4811
"Always extremely friendly, helpful and informative for all different policy coverages. Would highly recommend!"
We responded:
"Thanks so much, Rocker4811! Making sure you have the right information and support is always our priority. We appreciate your recommendation and look forward to assisting you whenever you need us!"
Profile photo of kenneth burton

kenneth burton

March 27, 2025

5  out of  5
rating by kenneth burton
"Very helpful and knowledgeable"
Profile photo of Tommy Arrington

Tommy Arrington

March 25, 2025

5  out of  5
rating by Tommy Arrington
"Extremely helpful. And understanding of all issues. Everybody on the staff was amazing to work with. Could not recommend more!!"
We responded:
"Thank you, Tommy! I'm happy to know that you found our team extremely helpful and understanding. It's great to hear that everyone on the staff made your experience amazing. We're here for any future needs or questions you might have!"
Profile photo of Kayla Schliewe

Kayla Schliewe

March 25, 2025

5  out of  5
rating by Kayla Schliewe
"Really loved all the help that Shanna provided for me. Really great customer service and helped me with all my questions i had."
We responded:
"Thank you, Kayla, for sharing your experience! I'm happy to hear that Shanna was able to assist you with your questions and provide great customer service. We're always here to help with any of your insurance needs. Feel free to reach out anytime!"
Profile photo of Abd Preparer

Abd Preparer

March 24, 2025

5  out of  5
rating by Abd Preparer
"Agradeciendo altamente por tu dedicación y amabilidad en la atención que me brindaste para volver a retomar mis pólizas de seguro con Statefarm, se lo recomiendo ampliamente a todos los hispanos. Por cierto habla Español"
We responded:
"¡Muchas gracias por tus amables palabras! Me alegra saber que te sentiste bien atendido y que pudimos ayudarte con tus pólizas de seguro. Siempre estamos aquí para servirte y nos complace poder comunicarnos en español. No dudes en contactarnos si necesitas más ayuda o tienes alguna pregunta. ¡Estamos a tu disposición!"
Profile photo of jerry Alexander

jerry Alexander

March 24, 2025

5  out of  5
rating by jerry Alexander
"The agent was very friendly and was very respectful.I had a lovely sense of humor and sounds like she's got a great personality.Out with it suggest her to anyone she's awesome."
We responded:
"Thank you, Jerry, for your wonderful feedback! I'm happy to hear that you found our interaction friendly and respectful. It's great to know that my sense of humor and personality made a positive impression. If you ever need assistance, feel free to reach out."
Profile photo of Thomas Williams

Thomas Williams

March 19, 2025

5  out of  5
rating by Thomas Williams
"The Libunao team members are on point! They're very knowledgeable and efficient and informative."
We responded:
"Thank you, Thomas, for your fantastic feedback! I'm glad to know that our team members impressed you with their knowledge and efficiency. We're here to help with any insurance needs you may have in the future. Feel free to reach out anytime!"
Profile photo of Barbara Rossi

Barbara Rossi

March 18, 2025

5  out of  5
rating by Barbara Rossi
"Nate & Meredith were both awesome in starting new auto coverage for me. I'm excited to save money!"
We responded:
"Thank you, Barbara! I'm happy to hear that Nate and Meredith were able to assist you. It's great to know you're excited about the savings! If you have any questions or need further assistance, feel free to reach out."
Profile photo of Shaun Johnston

Shaun Johnston

March 14, 2025

5  out of  5
rating by Shaun Johnston
"Shannan was great to work with. She was very professional while being very relatable. Would recommend."
We responded:
"Thank you, Shaun, for your wonderful feedback! I'm glad to know that Shannan made your experience both professional and relatable. Your recommendation means a lot to us. If you ever have any questions or need further assistance, feel free to reach out. We're here to help!"
Profile photo of Astrid Suazo

Astrid Suazo

March 11, 2025

5  out of  5
rating by Astrid Suazo
"Excelente servicio al cliente, también atienden en español Luis Velasquez es muy servicial."
We responded:
"¡Gracias, Astrid! Estoy muy contento de que hayas recibido un excelente servicio al cliente. Nos enorgullece poder atender en español y contar con personas tan serviciales como Luis en nuestro equipo. Si necesitas más ayuda o tienes alguna pregunta, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
Profile photo of Steve Locke

Steve Locke

March 4, 2025

5  out of  5
rating by Steve Locke
"Anthony and Monica took very good care of me. They were both very personable, kind, patient, helpful, and positive. I am extremely satisfied with there level of service. My monthly rate is exceptional. Thank you!"
We responded:
"Thank you, Steve, for sharing your experience! I'm delighted to know that Anthony and Monica provided you with such exceptional service. It's wonderful to hear that you're satisfied with your monthly rate as well. If you have any questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"
Profile photo of James Jones

James Jones

March 2, 2025

5  out of  5
rating by James Jones
"I have been with State Farm for over 20 years. My wife and I have been very happy with the way we have been taken care of through the years. We recently had an accident, not my fault, and I contacted Brandon's office and everything was handled quickly and to my satisfaction. Everyone was really helpful and kind while working with me on my claim."
We responded:
"Thank you, James, for your wonderful feedback! I'm delighted to know that you and your wife have been satisfied with our service over the years. It's great to hear that your recent claim was handled swiftly and to your satisfaction. Our team is always here to assist you with any future needs or questions. Feel free to reach out anytime!"
Profile photo of Dina Garrido

Dina Garrido

March 2, 2025

5  out of  5
rating by Dina Garrido
"Luis Velasquez gracias por tu ayuda con mi aseguranza, me dio toda la información de mis coberturas los recomiendo y lo mejor en español 👍"
We responded:
"¡Gracias, Dina! Nos alegra saber que Luis pudo ayudarte con tu aseguranza y proporcionarte toda la información necesaria en español. Estamos muy contentos de tenerlo en nuestro equipo. Si necesitas más asistencia o tienes alguna pregunta en el futuro, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
Profile photo of Milton Castellanos

Milton Castellanos

March 2, 2025

5  out of  5
rating by Milton Castellanos
"Muchas gracias Luis Velasquez por tu ayuda con mis pólizas, muy claro con tu información muy recomendado y la oficina de Brandon 100% satisfecho"
We responded:
"¡Milton, muchas gracias por tu comentario! Nos alegra saber que Luis pudo ayudarte de manera clara con tus pólizas. Nos enorgullece tenerlo en nuestro equipo. Estamos aquí para cualquier cosa que necesites en el futuro. ¡Gracias por recomendarnos!"
Profile photo of Angela Novak-Bell

Angela Novak-Bell

February 28, 2025

5  out of  5
rating by Angela Novak-Bell
"Oh goodness I think her name was Leslie or Laura I'm so sorry. But she was so sweet and answered all my questions on 2/28/25 @2:36 pm . This way if I have the name wrong Brandon can pinpoint who was working at this time. But she was the most awesome agent ever! Plz give her a raise or a trip to the Bahamas or something she deserves it! Thanks love"
We responded:
"Thank you so much, Angela, for your wonderful feedback! I'm delighted to hear that Leslie or Laura provided such exceptional service and answered all your questions. If you ever need further assistance or have more questions, feel free to reach out to our office. We're here to help!"
Profile photo of Sandra Penrose

Sandra Penrose

February 28, 2025

5  out of  5
rating by Sandra Penrose
"Teresa was the most patient and Helpful Person I have had the pleasure of assisting me. Teresa went above and beyond to assist me with setting up Apps. State Farm is Extremely Blessed to have Teresa as an Upstanding Customer Service Representative. I Truly Hope Teresa is Paid What She is Worth!!! I myself worked in customer service for over 40 years. And it is Very Rare to find someone who Treats you with Respect and Knowledge. Thank You State Farm for having her Serve Me a New Customer to your Company Sincerely Sandra Penrose"
We responded:
"Thank you, Sandra, for sharing such a wonderful review! I'm happy to hear that Teresa provided you with exceptional service and went above and beyond to assist you with setting up the apps. Her dedication and respect truly make a difference, and we're grateful to have her on our team. If you have any further questions or need assistance, please feel free to reach out to our office. We're here to help!"
Profile photo of Diana Williams

Diana Williams

February 28, 2025

5  out of  5
rating by Diana Williams
"Monica was great. Friendly and helpful."
We responded:
"Thank you, Diana, for sharing your experience! I'm glad to hear that Monica was friendly and helpful during your visit. If you need further assistance, feel free to reach out to our office."
Profile photo of Mary Gomez

Mary Gomez

February 26, 2025

5  out of  5
rating by Mary Gomez
"Luis Velásquez help me with the change of insurance company.He was very helpful, very informative & very professional. Explained everything and make sure I was happy with everything. If I needed to make a change he would have done seconds. Make sure everything was to my liking. He also help me download the app make sure I knew what to do where to go if I need to find information about my account."
We responded:
"Thank you, Mary, for sharing your experience! I'm happy to know that Luis was able to assist you with the transition and ensure everything was to your satisfaction. It's great to hear that he helped you with the app setup as well. If you have any more questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"
Profile photo of Paul Montague

Paul Montague

February 26, 2025

5  out of  5
rating by Paul Montague
"Thanks for getting back to me."
We responded:
"Thank you, Paul, for your feedback! I'm happy to have been able to assist you. If you have any more questions or need further assistance, feel free to reach out anytime. Have a great day!"
Profile photo of Mary Harrison

Mary Harrison

February 21, 2025

5  out of  5
rating by Mary Harrison
"I don’t usually do surveys or reviews but I had such a positive experience I have to give a shout out! Thanks so much for all your attention to detail and making this process so smooth"
We responded:
"Mary, I'm so happy you decided to share your experience with us! Your appreciation for our attention to detail and the smooth process means a lot. If you ever have questions, don't hesitate to reach out. We're here to help!"
Profile photo of Brooklynn Morgan

Brooklynn Morgan

February 18, 2025

5  out of  5
rating by Brooklynn Morgan
"Shanna is very patient & friendly! Answered every question I had with my policy! Highly recommend Shanna & Brandon! Thank you so much ❣️"
We responded:
"Thank you, Brooklynn, for your kind words! I'm glad to hear that Shanna was able to assist you with patience and friendliness. It's wonderful to know she answered all your questions about your policy. We truly appreciate your recommendation and are here for any further insurance needs or questions you may have!"
Profile photo of Adam Britt

Adam Britt

February 18, 2025

5  out of  5
rating by Adam Britt
"Very helpful, I really appreciate how they reach out to make sure I have the proper coverages. Super friendly and courteous!"
We responded:
"Thank you, Adam! I'm happy to know that you found our team helpful and courteous. Ensuring you have the right coverage is important to us, and we're here to assist with any questions or needs you may have. Feel free to reach out anytime!"