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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Phyllis Booze

Phyllis Booze

September 11, 2026

5  out of  5
rating by Phyllis Booze
"Never had any problems calling in. Agents are always professional and helps me out everything. Thank you STATEFARM"
We responded:
"Phyllis, thank you for taking the time to leave us a review! I'm happy to hear that our team has been able to assist you professionally whenever you call. We appreciate your support!"
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SallyRagDoll

September 9, 2026

5  out of  5
rating by SallyRagDoll
"Amazing company they never dissappointment and are prompt to get me the answers needed to my questions"
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Deandre Marteen

September 9, 2026

5  out of  5
rating by Deandre Marteen
"Handled my questions with quick resolutions"
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Anita Johnson

September 9, 2026

5  out of  5
rating by Anita Johnson
"Always good talk and information"
We responded:
"Thank you, Anita! I'm happy you had a great experience with our office. Your support means a lot to us. Let us know if there's anything else we can do for you!"
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Leonia Pilkerton

September 9, 2026

5  out of  5
rating by Leonia Pilkerton
"Awesome thank you for being there"
We responded:
"Leonia, I'm happy to know you feel supported by our office. We're always here to help if anything comes up!"
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Mark Donaldson

September 8, 2026

5  out of  5
rating by Mark Donaldson
"I receive a call from Jamie at State Farm letting me know my bill is decreasing by 10 percent. Wow."
We responded:
"Mark, thank you for taking the time to leave us a review! I'm happy to hear that Jamie was able to share the good news about your bill decreasing. It's always great when we can help our customers save. Don't hesitate to reach out if you need anything!"
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Jeff Loughridge

September 3, 2026

5  out of  5
rating by Jeff Loughridge
"I called and talked to summer. She was very helpful and answerd all of my questions.GIVE that girl a raise!!!.thanks for asking."
We responded:
"Jeff, thank you for taking the time to leave us a review! I'm happy to hear that you received the help you needed and got all your questions answered. We're always here if you need anything else!"
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Olivia Bricker

September 2, 2026

5  out of  5
rating by Olivia Bricker
"They were quick and I was able to get an AMAZING bundle"
We responded:
"Olivia, thank you for taking the time to leave us a review! I'm happy to hear you found our service quick and that you got a great bundle. We appreciate your support!"
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Amy

September 1, 2026

5  out of  5
rating by Amy
"Very professional friendly person great to deal with highly recommend."
We responded:
"Thank you, Amy! I'm happy to hear that you found our service professional and friendly. Your recommendation means a lot to us. Feel free to reach out if you need anything else!"
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Shoaib Ahmed Dipu

September 1, 2026

5  out of  5
rating by Shoaib Ahmed Dipu
"I started an online quote but couldn't complete it. The State Farm team reached out and helped me finish the process quickly over the phone.

Recently, I also spoke with Umme, who helped me change my billing dates for convenience. She listened carefully to my questions and concerns, consulted with her team on my behalf, and resolved the issue quickly.

Overall, I had a smooth and helpful experience with their customer service."
We responded:
"Thank you for taking the time to leave us a review, Shoaib! I'm happy to hear that our team was able to assist you with completing your online quote and that Umme was helpful in adjusting your billing dates. We strive to make every interaction smooth and supportive. We're always happy to help if anything comes up."
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Sarah Scott

August 31, 2026

5  out of  5
rating by Sarah Scott
"Brittany helped me a lot to my questions and she was understanding and polite. Thanks Brittany."
We responded:
"Thank you, Sarah! I'm happy to know you had a positive experience with our office. We’re committed to providing excellent service and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
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Billy Reed

August 31, 2026

5  out of  5
rating by Billy Reed
"I had a great experience. Nate was very professional and very informed. Gave me a Great rate better and more professional than my last agent. I’m very happy with my service.
Ashly was very professional and kind also. Answered my questions and was pleasant to talk to"
We responded:
"Billy, we are thrilled to hear about your great experience with Nate and Ashly. Providing professional and informed service is a top priority for us, and we are delighted that you found our team to be better and more professional than your previous agent. Thank you for choosing us to assist you with your insurance needs. - Brandon Libunao - State Farm Insurance Agent, Indianapolis, IN"
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Susan Howard

August 31, 2026

5  out of  5
rating by Susan Howard
"I appreciate Jamie for helping me with my Car Insurance She was very patient and helpful Thank You Jamie"
We responded:
"That is wonderful to hear, Susan! Knowing that Jamie provided such patient and helpful care while taking care of your auto insurance makes me incredibly proud. Thank you for taking a moment to post a shout-out for her and for supporting our local Indianapolis office!"
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Kerry Sanders

August 31, 2026

5  out of  5
rating by Kerry Sanders
"Very professional & very knowledgeable with all your needs and concerns."
We responded:
"Kerry, thank you! We always strive to address all your needs and concerns. Feel free to reach out if you need anything else!"
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Bart Mathis

August 29, 2026

5  out of  5
rating by Bart Mathis
"Umme gathered all the necessary details and performed the account changes perfectly. I waited until they were complete to post this review, just to be sure. Top notch!"
We responded:
"Bart, thank you for taking the time to leave us a review! I'm happy to hear that Umme was able to assist you with your account changes and that everything went smoothly. We appreciate your feedback and support. Let us know if we can help with anything else!"
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Sandi Berger

August 28, 2026

5  out of  5
rating by Sandi Berger
"The agent at State Farm was absolutely the best! in my opinion, I was in a panic mode with keys lost, truck locked, and not at home. And with my dog and no one to turn to but State Farm were there for me. Within 10 minutes, I cannot speak highly enough for them."
We responded:
"Sandi, thank you for taking the time to leave us a review! I'm really happy we could assist you during such a stressful situation. It's great to know we were able to help you and your dog get back on track quickly. We're always here if you need anything else!"
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Clarence Clemons

August 28, 2026

5  out of  5
rating by Clarence Clemons
"Brittany, thanks for your outstanding customer service that I received from you!"
We responded:
"Thank you, Clarence! I'm happy to know you had a positive experience with our office. We’re committed to providing excellent service and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
Profile photo of Shella Wilde

Shella Wilde

August 27, 2026

5  out of  5
rating by Shella Wilde
"Jamie couldn't have been any more helpful, kind and compassionate while helping me through a difficult process. I was truly touched by her warmth and caring. 10 stars!"
We responded:
"Shella, thank you for taking the time to leave us a review! I'm so happy to hear that Jamie was able to provide the support and care you needed during a challenging time. Your kind words mean a lot to us. We're always here if you need anything else!"
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Rolland McQuiston

August 25, 2026

5  out of  5
rating by Rolland McQuiston
"Great Service ty Brittany, Ryan, Faisal and many more that helped me."
We responded:
"Rolland, I'm happy to hear that Brittany, Ryan, Faisal, and the rest of our team were able to assist you. We appreciate your support and are here if you need anything else!"
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Dick Halstead

August 25, 2026

5  out of  5
rating by Dick Halstead
"Professional update on my policies."
We responded:
"Hey, Dick! Thank you for taking the time to recognize the professional service you received while reviewing your home, auto, and general liability insurance."
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ali hassan

August 21, 2026

5  out of  5
rating by ali hassan
"Excellent Service from State Farm.
Umme and Faisal were very helpful and professional. They assisted me with adding a new car to my policy and took the time to clearly explain my bill, payments, and all the details I had questions about. They were patient, friendly, and made the whole process very easy. I really appreciate their great customer service and highly recommend them!"
We responded:
"Thank you, Ali! I'm happy to hear that Umme and Faisal provided you with such helpful and professional service. It's great to know they made adding a new car to your policy a smooth experience and took the time to explain everything clearly. We appreciate your recommendation and are here if you need anything else!"
Profile photo of Bree Soto

Bree Soto

August 21, 2026

5  out of  5
rating by Bree Soto
"Great working with State Farm! They are always friendly, helpful, and knowledgeable about any insurance needs! Umme is always a pleasure to speak with and always helps!!! 😊"
We responded:
"Bree, thank you! We’re so glad to hear that you had a positive experience with us. Our goal is to be friendly, helpful, and knowledgeable to support you with all your insurance needs. Please don’t hesitate to reach out if you need anything else—we’re here for you!"
Profile photo of Mary Hampton

Mary Hampton

August 20, 2026

5  out of  5
rating by Mary Hampton
"Very helpful. Easy to talk with. Answered my question efficiently and effectively"
We responded:
"Mary, thank you for taking the time to leave us a review! I'm happy to hear that you found our team helpful and easy to communicate with. It's great to know we could answer your question efficiently. Feel free to reach out if you need anything else!"
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Keith Clark

August 20, 2026

5  out of  5
rating by Keith Clark
"Monica Crawford is great, along with the rest of the staff, their professionalism goes a long way you deserve 10 stars. Keep up the good work, you deserve it. Thanks for all you’ve done for me from my home owners insurance to my car insurance you’ve been there for me State Farm is there. Once again a BIG THANKS Brian"
We responded:
"Thank you so much for your kind words, Brian! I'm glad to hear that Monica and the team provided you with exceptional service for your home and auto insurance needs. We appreciate your support and are here for you whenever you need us. Thanks again for choosing State Farm! - Brandon Libunao, State Farm Insurance Agent, Indianapolis, IN"
Profile photo of Mark Hazel

Mark Hazel

August 20, 2026

5  out of  5
rating by Mark Hazel
"Umme was very helpful and pleasant :)"
We responded:
"Mark, thank you for taking the time to leave us a review! I'm glad to hear that Umme was able to assist you and make your experience a pleasant one. We're always here to help if you need anything else!"