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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Zander Smith

Zander Smith

June 23, 2025

5  out of  5
rating by Zander Smith
"I HATE CHANGE AND BRANDON LIBNAUO JUST TOOK OVER MY ACCOUNT FROM BILLY HILL (I love and miss that man terribly, and he couldn't have selected a better team, not FAMILY; then the Libuano's) ⭐️⭐️⭐️⭐️⭐️ After 16 Years with State Farm, I Wasn’t Expecting to Be This Impressed When my longtime State Farm agent retired, my accounts were transferred to the Libunao Agency. I’ve been with State Farm for 16 years, and I don’t like change — so to say I was cautious is an understatement. But walking into this agency and meeting Meredith and Zach completely changed everything for me. They weren’t trying to “make a sale.” They weren’t focused on the bottom line or pushing policies. Instead, they were laser-focused on me — my life, my family, and what would actually happen to my loved ones if I passed away. Meredith sat with me, patiently answered every question, and found major gaps in the life insurance I thought was enough through my job. She helped put a plan in place that actually protects my kids — not just now, but well into the future. Zach was just as incredible — knowledgeable, passionate, and sincere. You can tell both of them care about doing the right thing, not just the profitable thing. That’s rare today. Thank you, Meredith and Zach, for being so thorough and treating me like a human being — not just another customer. You cared more about my family’s future than company profit, and I will never forget that. You’ve given me peace of mind I didn’t even know I needed. If you end up with the Libunao Agency — count yourself lucky. They’re not just good at what they do. They’re good people."
We responded:
"Thank you, Zander, for sharing your experience! I'm really happy to hear that Meredith and Zach made such a positive impact and provided the support you needed. It's wonderful to know they focused on what truly matters to you and your family. We're committed to ensuring our customers feel valued and protected. If there's anything else we can do for you, just let us know!"
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Lisa Deremiah

June 16, 2025

5  out of  5
rating by Lisa Deremiah
"Monica is so nice!"
We responded:
"Hey, Lisa! Thanks so much for taking a moment to leave a shoutout for Monica. She puts a lot of effort into making sure everyone feels comfortable and supported. It’s great to hear her approach resonated with you. "
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Luis Monasterio

June 13, 2025

5  out of  5
rating by Luis Monasterio
"Excelente atención de Luis Velásquez, muy buena la información, todo bastante claro y preciso… Recomendado y más para los que necesitamos atención en Español."
We responded:
"¡Gracias, Luis Monasterio! Me alegra saber que Luis Velásquez te brindó una atención excelente y que la información fue clara y precisa. Nos enorgullece poder ofrecer un servicio en español para quienes lo necesitan. ¡Estamos aquí para ayudarte con lo que necesites!"
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Jim Smith

June 5, 2025

5  out of  5
rating by Jim Smith
"Everyone i delt with was very friendly and attentive to my needs . I saved a bunch of money and was able to drop my house escrow payment $150 a month. Thank you!"
We responded:
"Thank you for your review, Jim! I'm happy to hear that our team was friendly and attentive to your needs. It's great to know you saved money and reduced your house escrow payment. If you need anything else, feel free to reach out!"
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Tammy Carlin

May 29, 2025

5  out of  5
rating by Tammy Carlin
"Joey was able to double all my coverages lower my deductible by $500 a month add renters insurance to my policy and save me $30 a month so I'm extremely happy with my experience with State farm at this point thank you very much."
We responded:
"Thank you, Tammy, for sharing your experience! I'm glad to hear that Joey was able to enhance your coverage, reduce your deductible, and even add another policy. Your satisfaction is important to us, and we're here for any further needs you might have."
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Hester Crawford

May 28, 2025

5  out of  5
rating by Hester Crawford
"Monica is very polite and helpful. She always answer my concerns in a timely manner and is patient with me"
We responded:
"Thank you, Hester! We're so glad Monica was able to assist you, she is a great part of the team. Thank you for taking the time to leave us a review! "
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elizabeth gilzene

May 25, 2025

5  out of  5
rating by elizabeth gilzene
"Anthony is one of the best agents! He answered all of my questions and concerns and went above and beyond to make sure I was getting what I requested and made the process easy and fast."
We responded:
"Thank you, Elizabeth, for sharing your experience! I'm glad to hear that Anthony was able to assist you effectively and make the process smooth and efficient. We appreciate your feedback and are here to help with any future questions or needs."
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Jeffrey “thelordjeff” Lord

May 22, 2025

5  out of  5
rating by Jeffrey “thelordjeff” Lord
"It was a quick and painless process to get it all setup. Got better rates bundled than I had in my previous place with only car insurance."
We responded:
"Thank you, Jeffrey, for sharing your experience! I'm glad to know that the setup was smooth and that you found better rates with our bundled options. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Profile photo of Leyvi Flores

Leyvi Flores

May 22, 2025

5  out of  5
rating by Leyvi Flores
"Tuve una buena experiencia y una buena atención."
We responded:
"¡Gracias, Leyvi! Me alegra saber que tuviste una buena experiencia y recibiste una atención de calidad. Estamos aquí para ayudarte con cualquier necesidad futura. ¡No dudes en contactarnos si tienes más preguntas!"
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Violet Badger

May 17, 2025

5  out of  5
rating by Violet Badger
"Nate is a great agent. Always makes me feel knowledgeable and comfortable with my policies."
We responded:
"Thank you, Violet, for sharing your experience! I'm glad to hear that Nate has been able to make you feel knowledgeable and comfortable with your policies. We're grateful to have him on our team. If you ever have any questions or need further assistance, feel free to reach out to our office."
Profile photo of Kim Maxwell

Kim Maxwell

May 16, 2025

5  out of  5
rating by Kim Maxwell
"It was a good conversation that was very informative. He made it very easy to understand! The way the content was explained to me? Definitely made me feel like I had better options to choose from. Thank you, Joey!"
We responded:
"Thank you, Kim, for sharing your experience! I'm glad to hear that Joey was able to provide clear and informative guidance, making your options easier to understand. We appreciate your feedback and are here to assist with any future questions or needs you may have."
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Jose Vasquez v

May 16, 2025

5  out of  5
rating by Jose Vasquez v
"El mejor luis gracias por ayudarme con mi seguro de auto"
We responded:
"¡Gracias, Jose! Estamos muy contentos de que Luis haya podido ayudarte con tu seguro. Nuestro equipo siempre está aquí para asistirte con cualquier necesidad futura. ¡Apreciamos mucho tu confianza en nosotros!"
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Eric Walker

May 16, 2025

5  out of  5
rating by Eric Walker
"Excellent customer oriented service! Very professionals and courteous! Continue your"
We responded:
"Thank you, Eric, for your wonderful feedback! I'm glad you found our service professional and courteous. We're here to help with any of your insurance needs, so feel free to reach out anytime!"
Profile photo of Manuel Martinez

Manuel Martinez

May 2, 2025

5  out of  5
rating by Manuel Martinez
"Excelente servicio desde contestan la llamada y la atención por parte del señor Luis Excelente."
We responded:
"¡Gracias, Manuel! Nos alegra saber que recibiste un excelente servicio desde el primer momento. Luis se esfuerza por brindar una atención de calidad, y estamos contentos de que lo hayas experimentado. Si necesitas algo más, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
Profile photo of Rene Joya

Rene Joya

April 26, 2025

5  out of  5
rating by Rene Joya
"Muy contento de trabajar con Luis Velásquez. Siempre es muy atento y cordial en explicar cualquier duda que pueda tener para tomar la cobertura más conveniente para nosotros 😉"
We responded:
"¡Gracias, Rene! Nos alegra saber que estás contento con el servicio de Luis Velásquez. Su dedicación y atención para explicar las coberturas adecuadas son realmente valiosas. Si necesitas más ayuda o tienes alguna pregunta en el futuro, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
Profile photo of Melvin Mcphail

Melvin Mcphail

April 23, 2025

5  out of  5
rating by Melvin Mcphail
"I really enjoy speaking with everyone there at State farm when I'm paying my bill or if I have any questions. They're so accommodating to all of my wants and needs, and I recommended them to all of my family and friends!!!! Thanks again guys and gals 💯"
We responded:
"Thank you, Melvin, for your wonderful feedback! I'm glad to hear that you enjoy interacting with our team and that we could meet your needs. Your recommendation to family and friends means a lot to us. If you ever have more questions or need assistance, feel free to reach out. We're here to help!"
Profile photo of Geneva McPherson

Geneva McPherson

April 23, 2025

5  out of  5
rating by Geneva McPherson
"Shanna has thee Best customer service!!!!! She takes her time explaining and answering all your questions and concerns!"
We responded:
"Thank you, Geneva, for your wonderful feedback! I'm glad to hear that Shanna provided you with excellent service and took the time to address all your questions and concerns. We're here to help, so feel free to reach out if you need any further assistance!"
Profile photo of Yaniel Padron

Yaniel Padron

April 22, 2025

5  out of  5
rating by Yaniel Padron
"Si necesitas ayuda con tu póliza , agregar un auto nuevo , cambiar o cualquier cosa que necesites Luis Vázquez el mejor mi esposa y yo siempre con el fiel a su trabajo"
We responded:
"¡Gracias, Yaniel! Nos alegra saber que Luis Vázquez ha sido de gran ayuda para ti y tu esposa con sus pólizas. Valoramos mucho su dedicación y compromiso. Si necesitan más asistencia en el futuro, no duden en contactarnos. ¡Estamos aquí para ayudar!"
Profile photo of Patricia Padron

Patricia Padron

April 22, 2025

5  out of  5
rating by Patricia Padron
"La mejor compañía de seguros , sus agentes de ventas magníficos pero en especial Luis , muy atento , servicial , y sobre todo siempre que busques una solución , cuota , con tu póliza lo tienes a él , LUIS - state farm"
We responded:
"¡Gracias, Patricia! Nos alegra saber que consideras nuestra compañía como la mejor. Luis es realmente un gran activo para nuestro equipo, y estamos contentos de que haya podido asistirte de manera tan atenta y servicial. Si necesitas más ayuda o tienes preguntas en el futuro, no dudes en contactarnos. ¡Estamos aquí para ti!"
Profile photo of Daniel Herrera

Daniel Herrera

April 15, 2025

5  out of  5
rating by Daniel Herrera
"Monica was very sweet and updated my policy like i needed!"
We responded:
"Hey, Daniel! Thanks so much for letting us know that Monica was able to help and made the update process so easy for you. We greatly appreciate your support."
Profile photo of Deborah J Williams

Deborah J Williams

April 11, 2025

5  out of  5
rating by Deborah J Williams
"Monica was so friendly and awesome as well as the entire staff."
We responded:
"Thank you, Deborah, for your wonderful review! I'm delighted to hear that Monica and the entire staff made such a positive impression. Our team is committed to providing friendly and exceptional service. "
Profile photo of John Long

John Long

April 7, 2025

4  out of  5
rating by John Long
"Brandon is very good to work with as well with the office staff Iwas never put on hold for more than a few minutes. I would definitely recommend him to friends and family."
We responded:
"Thank you, John, for sharing your experience! I'm glad to know that you found working with our team to be a positive experience. It's great to hear that we were able to assist you promptly. We appreciate your recommendation and are here for any future insurance needs or questions you might have."
Profile photo of Denise Velazquez

Denise Velazquez

April 3, 2025

5  out of  5
rating by Denise Velazquez
"Everything worked out with the Insurance plan and I saved money."
We responded:
"Thank you, Denise, for sharing your experience! I'm happy to know we were able to assist you. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Profile photo of P King

P King

April 3, 2025

5  out of  5
rating by P King
"I'm glad I chose this company, because I did have reservations about it and I made my concerns known to Nate. He was very helpful in eliminating my concerns to the point that I went ahead and chose this company for my insurance needs and Nate was easy to talk to he didn't make me feel pressured to sign on with them and he was very respectful and that was evident by him calling me Miss and respecting me as his elder and a older lady so I appreciated that. All I can say is I feel welcomed in the state farm family. Thank you Nate!!"
We responded:
"Hi, we are thrilled to hear about your positive experience with Nate and our team. We are delighted that Nate was able to address your concerns and provide you with exceptional service. Welcome to the State Farm family! Thank you for choosing us for your insurance needs. - Brandon Libunao - State Farm Insurance Agent, Indianapolis, IN"
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Taiyona Matthews

March 28, 2025

5  out of  5
rating by Taiyona Matthews
"Definitely appreciate You😊"
We responded:
"Thank you so much, Taiyona! I'm really happy to know you appreciate our service. If you have any questions or need assistance in the future, feel free to reach out. 😊"