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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of John David Anderson

John David Anderson

September 5, 2025

5  out of  5
rating by John David Anderson
"Nate was super helpful and friendly when helping me switch insurance companies. Even helped me cancel my old insurance."
We responded:
"Thank you, John! I'm glad Nate could help with your insurance switch and cancellation. He is a great part of the team. If you need anything else, feel free to reach out!"
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Jannie D. Butler

September 4, 2025

5  out of  5
rating by Jannie D. Butler
"Everyone at Brandon Libunao -state farm insurance as did a great job with help me with my insurance needs. Thank you very much"
We responded:
"Thank you, Jannie! I'm happy to hear that our team was able to assist with your insurance needs. We appreciate your kind words and look forward to continuing to serve you. Let us know if there's anything else we can do for you!"
Profile photo of Ellen Black

Ellen Black

August 23, 2025

5  out of  5
rating by Ellen Black
"John Singleton & Monica Crawford were extremely helpful to us. John explained everything so we understood it all! Then Monica followed up and made sure everything is clear! Thank both of you!!!"
We responded:
"Thank you, Ellen! I'm happy to hear that John and Monica were able to assist you so effectively. It's great to know they made everything clear for you. If there's anything else we can do for you, just let us know!"
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Emily

August 19, 2025

5  out of  5
rating by Emily
"Nate helped out wonderfully with choosing an affordable plan for my son and I!"
We responded:
"Emily, thank you for sharing your experience! I'm happy to hear that Nate was able to assist you in finding an affordable plan for you and your son. We appreciate your trust in our office. Let us know if there's anything else we can do for you!"
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Melissa Brill

August 16, 2025

5  out of  5
rating by Melissa Brill
"Monica and John were awesome very helpful and refer them to anyone who is looking to save on insurance"
We responded:
"Melissa, thank you for your wonderful feedback! I'm happy to hear that Monica and John were so helpful. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
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Mr. Ringo

August 15, 2025

5  out of  5
rating by Mr. Ringo
"The agent Travion was very thorough and very persistent and consistent. He helped me out a lot and gave me a great new deal with better coverage."
We responded:
"Thank you for your review, Mr. Ringo! I'm happy to hear that Travion was thorough and consistent in assisting you. It's great to know you received a better deal with improved coverage. If you have any more questions or need further assistance, feel free to reach out!"
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Natalie Zirkle

August 15, 2025

5  out of  5
rating by Natalie Zirkle
"Great, easy service and very friendly. Brittany is wonderful to work with!"
We responded:
"Thank you, Natalie! I'm happy to hear that you found our service easy and friendly. Brittany is indeed a fantastic part of our team, and I'm glad she made your experience wonderful. If you need anything else, feel free to reach out!"
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Crystal Josselyn

August 14, 2025

5  out of  5
rating by Crystal Josselyn
"Nate and Ryan were so helpful! They were very attentive, and made the whole process easy to understand and easy to get done! I would highly recommend them!"
We responded:
"Thank you for your review, Crystal! I'm happy to hear that Nate and Ryan provided such attentive service and made the process smooth for you. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Donna Bazzell

August 12, 2025

5  out of  5
rating by Donna Bazzell
"Monica was exceptionally pleasant, professional and courteous. I greatly appreciate her keeping me updated at each step while assisting me. If there were 10 stars, shed get that.🥰"
We responded:
"Thank you for your wonderful feedback, Donna! I'm so happy to hear that Monica provided you with such a pleasant and professional experience. Your appreciation means a lot to us. If you need anything else, feel free to reach out!"
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Lori Willett

August 12, 2025

5  out of  5
rating by Lori Willett
"Brittany at State Farm is woonde4ful always polite and helpful. She has help me a great deal. As a matter of fact everyone at State Farm that I've encounter has been pleasant to do business with."
We responded:
"Thank you for your kind words, Lori! I'm happy to hear that Brittany and the rest of our team have made your experience with us so positive. We strive to provide helpful and friendly service to everyone we work with. If you need anything else, feel free to reach out!"
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Devin White

August 11, 2025

5  out of  5
rating by Devin White
"Quintessential Customer Service!!"
We responded:
"Thank you, Devin! I'm happy to know you had such a positive experience with our customer service. We strive to provide the best support possible. If there's anything else we can do for you, just let us know!"
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Rich Edmondson

August 8, 2025

5  out of  5
rating by Rich Edmondson
"Made a telephone appointment to go over everything. Was very punctual on time and listened to all concerns that was involved. Answered all questions"
We responded:
"Thank you, Rich! I'm happy to hear that your appointment went smoothly and that all your questions were answered. It's important to us to be punctual and attentive to your concerns. If you need anything else, feel free to reach out!"
Profile photo of Darwin Acord

Darwin Acord

August 8, 2025

5  out of  5
rating by Darwin Acord
"Zach was very helpful in quoting my several policies. Unfortunately the percentage deductibles were too high and not competitive with my current policies. The auto was competitive but I like all of my insurance with one company. I might check rates again at my renewal."
We responded:
"Thank you, Darwin, for sharing your experience! I'm glad Zach was able to assist you with your quotes. I understand your concerns about the deductibles and the importance of having all your insurance with one company. If you decide to revisit your options at renewal, we’d be happy to help explore competitive solutions for you. Let us know if there's anything else we can do!"
Profile photo of Mandy Carney

Mandy Carney

August 8, 2025

5  out of  5
rating by Mandy Carney
"Zach was so helpful with us merging all of our insurance into one policy and much cheaper than our other companies we had. Zach also helped me out with getting my mom a better policy with a savings of more than half of what she has been paying. This young man is so helpful. You have gained 3 new customers on with Team Zach!"
We responded:
"Thank you, Mandy! I'm delighted to hear about your positive experience with Zach. It's wonderful to know he was able to assist you in merging your insurance and finding a better policy for your mom. We're grateful to have you and your family as part of our community. Let us know if there's anything else we can do for you!"
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azumy Linda

August 8, 2025

5  out of  5
rating by azumy Linda
"Fue muy cordial y amable la atención , en cuanto a las especificaciones y los beneficios y ventaja que podríamos obtener al adquirir la póliza de auto …el represente fue BaStante detallado en la , information logro brindar una buena cotización!!! Así que logramos tener un seguro que parece ser bastante completo lo cual me hace feliz 😌"
We responded:
"¡Gracias, Azumy Linda! Me alegra saber que recibiste una atención cordial y detallada. Es genial que estés satisfecha con la cotización y el seguro que elegiste. Si necesitas más ayuda o tienes preguntas, aquí estamos para ayudarte. ¡Gracias por elegirnos!"
Profile photo of Mary Hines

Mary Hines

August 6, 2025

5  out of  5
rating by Mary Hines
"Monica and Anthony have been very helpful and answered and helped with so many of my questions. Look forward to all that lies ahead and know both of them will be there to help in any way. Thank you both for all your help."
We responded:
"Thank you for your review, Mary! I'm happy to hear that Monica and Anthony have been so helpful in addressing your questions. We're committed to supporting you every step of the way. Let us know if there's anything else we can assist you with!"
Profile photo of LaVetta Sexton

LaVetta Sexton

August 5, 2025

5  out of  5
rating by LaVetta Sexton
"I received a call from Zach today. He was such a delight to talk with. Zach saved me almost half of what I was paying in car insurance and also got me renters insurance as well in the same price. Very professional and friendly. I'm happy is had the pleasure of speaking with him. Thank you!"
We responded:
"Thank you, LaVetta! I'm so glad to hear that Zach provided you with such a positive experience. It's wonderful to know he was able to help you save on your insurance. We appreciate your feedback and are here for any future needs!"
Profile photo of Raquel Johnson

Raquel Johnson

August 5, 2025

5  out of  5
rating by Raquel Johnson
"Friendly and efficient!"
We responded:
"Thank you for your review, Raquel! I'm happy to know you found our service friendly and efficient. If you ever need anything else, feel free to reach out!"
Profile photo of Brenda Jarquin

Brenda Jarquin

July 31, 2025

5  out of  5
rating by Brenda Jarquin
"I talked to Zach Acord today, and he was amazing! Great customer service and helped me solve my issue quickly! Great company to work with!"
We responded:
"Thank you, Brenda! I'm happy to hear that Zach provided you with excellent service and was able to assist you promptly. We appreciate your kind words about our office. If you need anything else, feel free to reach out!"
Profile photo of Ming Wong

Ming Wong

July 22, 2025

5  out of  5
rating by Ming Wong
"Very Kind, Patience, And Respectful Services. This Deserves A 5 Out Of 5 Star Ratings Especially To Shanna! Shout Out To Her Outstanding Services And She Definitely Deserves A 5 Star Rating As Well And A Pay Raises. 👍👍👏👏"
We responded:
"Thank you, Ming! I'm happy to hear about your positive experience with our team, especially Shanna. Your recognition of her outstanding service means a lot to us. We’re committed to providing respectful and patient service to all our customers. If you need anything else, feel free to reach out!"
Profile photo of K Sanders

K Sanders

July 17, 2025

5  out of  5
rating by K Sanders
"Shanna provided detailed information about my home owner’s policy. She professional and courteous. Made the process easy. Thank you Shana. Stellar Star Customer Service"
We responded:
"Thank you for your review, K Sanders! I'm happy to hear that Shanna was able to provide you with detailed information and make the process easy. We appreciate your kind words about her professionalism and courtesy. If you have any more questions or need further assistance, feel free to reach out!"
Profile photo of Hami12 00

Hami12 00

July 16, 2025

5  out of  5
rating by Hami12 00
"Gabe reached out today asking if I would like rates as he has quoted me in the past but was just a dollar or two high… I found out USAA dropped me and wasn’t contacted by them or anything. Gabe was able to get me a better rate with more coverage on both home & auto and was very professional while getting me covered and was very upfront about everything. Ryan followed up after Gabe confirmed my policy and he too was very professional and outstanding. I really appreciate it guys!"
We responded:
"Thank you, Hami12 00, for sharing your experience! I'm happy to hear that Gabe and Ryan were able to assist you with securing better coverage and rates. Their professionalism and dedication to providing clear information are truly valued. If you need anything else or have further questions, feel free to reach out anytime!"
Profile photo of Angela Novak-Bell

Angela Novak-Bell

July 16, 2025

5  out of  5
rating by Angela Novak-Bell
"Oh goodness I think her name was Leslie or Laura I'm so sorry. But she was so sweet and answered all my questions on 2/28/25 @2:36 pm . This way if I have the name wrong Brandon can pinpoint who was working at this time. But she was the most awesome agent ever! Plz give her a raise or a trip to the Bahamas or something she deserves it! Thanks love ZACK THE NEW GUY WAS SUPER AWESOME SO IS RYAN . I E NEVER FELT MORE SECURE ON MY LIFE UNTIL I STARTED AT THIS FIRM. THANKS SO MUCH GUYS U ROCK"
We responded:
"Thank you so much, Angela, for your wonderful feedback! I'm delighted to hear that Leslie or Laura provided such exceptional service and answered all your questions. If you ever need further assistance or have more questions, feel free to reach out to our office. We're here to help!"
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Patty Bohn

July 16, 2025

5  out of  5
rating by Patty Bohn
"Very personable, competent, quality assistance! Immediately satisfied my request!"
We responded:
"Thank you for your review, Patty! I'm happy to know you found our service personable and competent. It's great to hear that we could promptly meet your needs. Let us know if there's anything else we can assist you with!"
Profile photo of Lois Green

Lois Green

July 8, 2025

5  out of  5
rating by Lois Green
"Anthony was a pleasure to do business with . He was very professional and helpful with switching my auto insurance over and dealing with the other insurance company Thank you Anthony for all your help!!"
We responded:
"Thank you, Lois! I'm happy to hear that Anthony provided such professional and helpful service during your insurance switch. We appreciate your feedback and are always here to assist with any future needs. Let us know if there's anything else we can do for you!"